One of my R3 bodies hasn't been keeping time. For a while now I've had to reset to the correct time once a month. Sometimes it was slow, sometimes it was fast. I purchased the camera brand new from B&H Photo in May 2024. I can't say for sure if it was malfunctioning before May 2025. Which is when the warranty expired.
I sent the camera to Canon via CPS(Canon Professional Services) for evaluation and was informed that the PCB Assembly needs to be replaced. The PCB is the main logic board, the brains of the camera. Even with my CPS Platinum discount, my total was $920.
I've been using Canon since January 2004(14 bodies in total) and have never had an electronic malfunction of this magnitude. I can't recall having any electronic malfunctions. Bodies I've used extensively: 10D, 20D, 30D, 40D, 7DMII, 1DX, 1DX MII, and of course the R3. On one hand I was shocked the PCB went out so quickly. On the other hand, I'm amazed at the workmanship of these cameras to function as they do without much failure. Only 1 major failure in 22 years! I've never purchased an extended warranty. If I had, for all the cameras I've purchased over the years, I would have spent well over $920.
Has anyone else had a major electronic repair on their cameras?
I sent the camera to Canon via CPS(Canon Professional Services) for evaluation and was informed that the PCB Assembly needs to be replaced. The PCB is the main logic board, the brains of the camera. Even with my CPS Platinum discount, my total was $920.
I've been using Canon since January 2004(14 bodies in total) and have never had an electronic malfunction of this magnitude. I can't recall having any electronic malfunctions. Bodies I've used extensively: 10D, 20D, 30D, 40D, 7DMII, 1DX, 1DX MII, and of course the R3. On one hand I was shocked the PCB went out so quickly. On the other hand, I'm amazed at the workmanship of these cameras to function as they do without much failure. Only 1 major failure in 22 years! I've never purchased an extended warranty. If I had, for all the cameras I've purchased over the years, I would have spent well over $920.
Has anyone else had a major electronic repair on their cameras?