*UPDATED* 5D Mark III Issue with EF 200 f/2L IS Official Canon Response

[DavidRiesenberg]

Re: *UPDATED* 5D Mark III Issue with EF 200 f/2L IS

No problem with the 100L. That's the only IS lens I got.

 

[vcp]

Re: *UPDATED* 5D Mark III Issue with EF 200 f/2L IS

http://www.the-digital-picture.com/News/News-Post.aspx?News=2170

 

[altenae]

Re: *UPDATED* 5D Mark III Issue with EF 200 f/2L IS

http://www.the-digital-picture.com/News/

 

[Jamesy]

Re: 5D Mark III & Lens Combination Issues?

I experienced this today in AI Servo mode with my 70-200 f4L IS.

Yikes - I have this lens and the 5D3 - I will try it later when I get home. I have tried a couple of shots with it but not in AI Servo mode.

I just tried this and it seems normal to me. My copy of the 70-200 F4/IS is far from silent anyway. I tried it on both my 40D and the 5D3 with identical results. In both cases AF was on AI Servo and I tried Mode 1 and 2, as well as 1.2m and 3m focus lengths.

 

[Hugo Fisher]

Re: 5D Mark III & Lens Combination Issues?

So, I tested my lens again and what I was hearing had nothing to do with the focus limiter setting. I am hearing the image stabilizer when it's active, but the sounds is being conducted through the body. I never noticed it on the Mk II, so I slapped it on my EOS film body and I can hear it there too. It sounds like an old floppy-disk drive when it was seeking. I'm wonder if the Mk III body conducts sound differently or if I just missed it on the Mk II though I find that kind of hard to believe.

Anyway, none of this is affecting performance in any way.

I can hear strange sound inside the 5D III body - which you described perfectly like "an old floppy-disk drive when seeking" - even without mount any lens on a body. Just to try press shutter button half way and listen close to 5D mk III. What about you? It takes about 6 seconds, after that is again quiet.

 

[marekjoz]

Does anybody has any idea why these strange sound appear? Is there any new algorithm of IS drive implemented? I thought lenses have their own processors taking care for optimal IS operating. If camera itself has such an influence on IS operation then it can occur, that IS effectiveness depends on what camera lenses are mounted on. That's something new for me.

 

[Jamesy]

Does anybody has any idea why these strange sound appear? Is there any new algorithm of IS drive implemented? I thought lenses have their own processors taking care for optimal IS operating. If camera itself has such an influence on IS operation then it can occur, that IS effectiveness depends on what camera lenses are mounted on. That's something new for me.

I can't speak to the algorithm but keep in mind that this issue is only happening at with AI Servo where there is constant or near constant communication between the body and the lens. When you press the shutter (or AF-ON) on a body it sends the signal to start IS and obtain focus, in my experience it shuts off in five or six seconds with no shutter release or if your finger is removed from the shutter. With AI Servo that is constant so that communication way different, it verges on chatter so any tweak to the algorithm could make a particular lens design totally wonky.

 

[Maxis Gamez]

Last night I tested the camera again with my 800mm and other lenses including the 70-200mm f/4. I didn't notice any difference with the IS.

I must have a body without the issue. ;D

 

[Jamesy]

Last night I tested the camera again with my 800mm and other lenses including the 70-200mm f/4. I didn't notice any difference with the IS.

I must have a body without the issue. ;D

Craig reported on FM the following:
"The 800 might be a bit louder on the 5D3 than the 1D4, although it's not as obvious. I could have just been hearing things. The 200, there's no question about it.

 

[mrmarks]

What's next Canon? :

 

[Daniel Flather]

Yes, confirmed, my 200/2 makes the noise in servo. Rock the camera a bit to make the IS work hard and the noise gets worse.

200/2 + 5D3 = around $10,000 Canon best get this fixed.

 

[vuilang]

Anyone have a good estimate when this problem will be fixed?

 

[Panurus]

5DII + 800mm, in one shoot mode, the photo are not sharp.
5DII + 800mm : AI servo mode, I can see vibration in the viewfinder.

Thank you Canon. I am a beta tester now.

 

[Mt Spokane Photography]

Anyone have a good estimate when this problem will be fixed?

It will be fixed long before I can afford that lens. The body contains info about each EOS lens, and may have to set some internal adjustment different for that lens. Third party lenses tell the body that they are a certain Canon lens, which usually works fine until Canon updates the firmware to fix a problem.

There will probably be a general roll up of minor or even major fixes in two months. That seems to be the fastest that canon can do to develop and test fixes.

I doubt that any third party lens is telling the camera its a 200mm f/2 though.

 

[Crapking]

Camera Canon EOS 5D Mark III
Exposure 0.002 sec (1/640)
Aperture f/2.8
Focal Length 300 mm
ISO Speed 3200

AI servo


DRYL1561 by PVC 2012, on Flickr

Used the 5d3 and the 300 2.8 (original) with just a slight humming/vibration noted. Seemed to lock focus quickly w/o jumping but more noticeable than any sound from the 1dIV.

 

[vuilang]

What "Third Pary Lens" are you referring about?
the issues is with Canon 5d3 and CANON 200f2is.

Anyone have a good estimate when this problem will be fixed?

It will be fixed long before I can afford that lens. The body contains info about each EOS lens, and may have to set some internal adjustment different for that lens. Third party lenses tell the body that they are a certain Canon lens, which usually works fine until Canon updates the firmware to fix a problem.

There will probably be a general roll up of minor or even major fixes in two months. That seems to be the fastest that canon can do to develop and test fixes.

I doubt that any third party lens is telling the camera its a 200mm f/2 though.

 

[sparda79]

Canon USA Issues EF 200mm f/2 L IS and EF 800mm f/5.6 L IS Service Notice
http://www.the-digital-picture.com/News/News-Post.aspx?News=2401

 

[digiitch]

Re: 5D Mark III & Lens Combination Issues?

I've used it with my 70-200mm f/4 IS L lens single and attached with my 1.4x III without the problem mentioned. I've also used it with my Canon 800mm L f/5.6 IS L lens and I haven't experience anything out of the ordinary.

Good luck to those with issues.

My experience with the 70-200 f/4L IS was that it always made excessive noise during IS. I can't imagine it could be any worse on a 5DIII

 

[Jamesy]

My 70-200mm f/4 IS L is noisy for sure but it is the same on my 40D as it is on my 5D3.

I wonder if Canon intends to fix the issue with tape? LOL ;D

 

[Heavyweight67]

Now everyone will be avoiding certain serial numbers, then complaining that the resale of those will be reduced compared to the "non-affected"... and why lenses costing thousands could be released with "issues"...
I'm sure somewhere there is a site which compares noise values of lenses, and that Canon exceeds the noise of Nikon lenses.
For some I understand the annoyance, having to have the time to send equipment in for repairs (it rarely is ever straight forward)...shipping/handling/downtime.

I've been following the 5Diii "issue"...and find it amazing how many people have an hmmm OPINION...

So far it would seem, that not so many people own these "affected lenses', as the response has been minimal.

Now if only I can remember all the affected serial numbers, next time I go shopping...

Hopefully I don't get one of those, non fixed, excessive dB lenses...

I'm sure now that I think of it, I already have one 70-200 f/4....curses Canon..