Please publish the info. We have a right to know if Canon wants to regarded as a decent and respectfull brand.
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We Have More Internal Canon Service Information on Lenses & Cameras
- Thread starter Canon Rumors
- Start date
I would greatly appreciate the release of these documents. I've long suspected that the autofocus on my 1.2 85mm and 50mm were subpar (especially after having owned the 1.4), and would love to know if they are, in fact, even remotely defective.
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Strange that we suddenly have quite a few first time posters asking the documents to be published or claiming that they've had problems with their gear. :-\ :-X
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L
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Don Haines said:
well logic dictates that when CR guy does not release the infos whe can only debate without facts.
so no need to state the obvious.
that´s why we ask for the information....
the genie is out of the bottle anyway.... and it seems CR guy is willing to share the info (see the "spring post"). that´s a good move!
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TrabimanUK
In the words of Brian Johnson - "Shoot to thrill!"
It's worth raising the issues, as regardless of it being Canon hiding stuff or not, the public should have greater awareness of what they are getting themselves into. Not quite in the league of Snowden, but should hopefully lead to I more open support from Canon.
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Having owned a solid amount of Canon kit over the last 20 years, I've had my share of dud's, the latest of which two Canon service centres (NZ and Oz) said nothing was wrong but with a constant soft zone (last was a 70-200 f2.8IS) one has to wonder what was actually going on. In the end a US service centre found a bunch of issues which could only have happened in the factory, (well outside of the warranty of course). I paid over $350 to have the factory issues fixed so this latest CR post makes me wonder exactly what Canons stance is re production issues.
I think Canon's customers have a right to know about post release product issues with what are essentially expensive business tools. Many people rely on this kit in business and I'd like to know in advance if there is something amiss with any potental future purchases. Personally I dont think Canon design/build quality is what it used to be or perhaps there planned product obsolescence program's aren't going to plan?
Please publish these documents so we all don't end up blindly paying for future production failures.
I think Canon's customers have a right to know about post release product issues with what are essentially expensive business tools. Many people rely on this kit in business and I'd like to know in advance if there is something amiss with any potental future purchases. Personally I dont think Canon design/build quality is what it used to be or perhaps there planned product obsolescence program's aren't going to plan?
Please publish these documents so we all don't end up blindly paying for future production failures.
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This right here is what I'd expect from Nikon support, and kills the last remaining strength Canon had for me as an enthusiast.
I've been on the fence ever since the X-T1 and the big Fuji lens rebates came out. Those discounts expire tomorrow. This issue made the decision much easier.
The only regret I'll have is leaving behind the Sigma 35mm, and that's not even a Canon lens! Maybe I'll give that lens a shot with an adapter on the T1.
I've been on the fence ever since the X-T1 and the big Fuji lens rebates came out. Those discounts expire tomorrow. This issue made the decision much easier.
The only regret I'll have is leaving behind the Sigma 35mm, and that's not even a Canon lens! Maybe I'll give that lens a shot with an adapter on the T1.
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I'd post them and as an owner of several Canon L-series lenses and professional-grade DSLRs, I want them posted.
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kinda sounds like the person suing McDonalds for giving him one napkin. One issue, which isn't a killer, out of billions served? :
Canon is known quite well for their QC, at least in their higher end models. I am doubting this issue. Internal information? Curious to see how this pans out.
Canon is known quite well for their QC, at least in their higher end models. I am doubting this issue. Internal information? Curious to see how this pans out.
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True or not, canon is provably already preparing legal documents.
How many lenses are sold a year? How many are defective? Unhappy people are always more vocal than happy people.
I would not recommend posting them without a second source verifying and even then it's probably not advisable.
How many lenses are sold a year? How many are defective? Unhappy people are always more vocal than happy people.
I would not recommend posting them without a second source verifying and even then it's probably not advisable.
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Canon Rumors said:
This is a little like the "friend" that has info about your wife's infidelity and is happy to tell you he has the info, but not sure he wants to actually tell you.
Get serious CR Guy, either you have the info, or you don't, you decide with advice from your legal counsel to share the info, or don't.
There's no question anyone that's ever owned a piece of Canon gear wouldn't want this info.
Basically it's called "piss or get off the pot", the whole basis of your starting a thread on this is demeaning, to you.
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Pfff talk about a storm in a tea cup. Every company issues service advisories for small issues that come up and similarly they make small changes to the parts used in products over time. If CR guy has posted the most serious issues first then I don't see the need to post the rest. 1DX has an issue when operating outside of specs, a noisy focus ring - annoying but really does that affect the shot? If that's all it is then its a waste of time posting the rest just to incite the rabid masses.
If you have something more serious then post otherwise stick to canonrumors and don't become canonleaks.
If you have something more serious then post otherwise stick to canonrumors and don't become canonleaks.
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Unfortunately, some people can see things differently than others. Its not clear cut as to the definition of a design flaw. If a product does not work forever, is it because of a design flaw?
If a product works for a period of time beyond the warranty, is it a design flaw? We'd all like our items to work forever, but it does not happen.
Where we worked, a person who was not qualified and did not understand the technical issues started up a web site and was notifying newspapers of a big problem, and showed a stolen video of a test of the product bursting into flames. We were, in fact, trying to test the design limits and see what it took to do just that. We then modified the product so it could pass that test. The person had left the company by then and did not have the complete picture, much less a understanding of what he saw. The newspaper reporters asked what the issue was, and we brought them in and showed them everything, the failures and the fix. Of course, the person involved then accused them of being bought off. Some people are that way, so its best to investigate rather than spreading information that might be incomplete, or even biased.
Since CR is not a investigative agency, it might be best to turn it over to a newspaper or Attorney General, or both. Since Canon USA is in New York, that state might be a place to start. Same with Canada, start in Ontario. Let them investigate or at least ask for a explanation first.
I'd be one who was very cautious about releasing stolen documents that can't be confirmed. I'd suggest to the leaker that he submit them to someone else, maybe he has and the others found them to be unreliable?
If a product works for a period of time beyond the warranty, is it a design flaw? We'd all like our items to work forever, but it does not happen.
Where we worked, a person who was not qualified and did not understand the technical issues started up a web site and was notifying newspapers of a big problem, and showed a stolen video of a test of the product bursting into flames. We were, in fact, trying to test the design limits and see what it took to do just that. We then modified the product so it could pass that test. The person had left the company by then and did not have the complete picture, much less a understanding of what he saw. The newspaper reporters asked what the issue was, and we brought them in and showed them everything, the failures and the fix. Of course, the person involved then accused them of being bought off. Some people are that way, so its best to investigate rather than spreading information that might be incomplete, or even biased.
Since CR is not a investigative agency, it might be best to turn it over to a newspaper or Attorney General, or both. Since Canon USA is in New York, that state might be a place to start. Same with Canada, start in Ontario. Let them investigate or at least ask for a explanation first.
I'd be one who was very cautious about releasing stolen documents that can't be confirmed. I'd suggest to the leaker that he submit them to someone else, maybe he has and the others found them to be unreliable?
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On the other hand, don't we have the right to know? At this point, the credibility of the company is on the line.
sek
sek
Mt Spokane Photography said:
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