When is the M5 Shipping?
- Thread starter Bennymiata
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This is how the package of the adaptor looks like in the kits in Germany:
It is stated in different languages that it comes without the tripod mount. It's really a pitty. Because I won't be able to purchase such a tripod mount seperately.
I wondered from the beginning why my package show already signs of being opened before it was delivered to me.
Frank
It is stated in different languages that it comes without the tripod mount. It's really a pitty. Because I won't be able to purchase such a tripod mount seperately.
I wondered from the beginning why my package show already signs of being opened before it was delivered to me.
Frank
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AvTvM said:
Ad (1): now it is 688 EUR sold by Nohakackahacka345 or so - not a source I would buy something ... the offer is 1050 EUR roughly.
Ad (2): I would be satisfied with fair prices and add these prices if I buy several items. I do not need all the rebate blah blah ...
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Photorex said:
Frank, I wasn't aware that Canon sells this adapter without the tripod mount. Does your device has a screw-in for the screw?
You may want to check the picture on the online-offer of your dealer: does it show the adapter with oder w/o the mount? How is the description of your order? You may want to ask your dealer for an exchange of the adapter?
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lw said:
There are two photos on A ma zo n available, one with tripod foot, one without. I would ask for such a foot because it is displayed on one image and there is no hint that it isn't delivered with the set.
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troy19 said:
I already asked my dealer to send me the tripod mount when I saw the package has been opened before I got it. Did not recognize this hint on the box. My dealer send me the above posted picture. So the dealer is not to blame.
My dealer and me also claimed this with Canon already. So far no answer from Canon Germany. I will also claim this with Canon Europe.
There are now 6 reasons for me why I want them to send me this tripod mount.
1. I already have an EOS M with a seperately bought EF-EOS M adapter. This adapter came with the tripod mount.
2. In the manual you can find the following statement with an exclamation mark as warning symbol:
3. In the manual there is nowhere a hint that the tripod mount is available as seperat part or should be bought seperately.
4. In the Canon online Shop (Germany) the adapter is shown with the tripod mount.
5. The tripod mount isn't listed at all in the online shop (Canon Germany)
6. This thread, which shows me, that the tripod mount is delivered in UK despite the hint on the box.
regards
Frank
P.S.: @troy19: I guess, if you buy the adapter seperately (not in a kit together with the cam) you will get the adapter with the tripod mount.
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The other problem with them not including the tripod foot is that the base of the adaptor is slightly lower than the base of the camera.
Two of my tripod quick-release plates actually overlap the adaptor (because the M body is so narrow), and as a consequence when you tighten them up they actually end up at a slight angle, and not flush to the body.
The first time I did this I also found that as a consequence of this angle the base of the rear LCD now is tight against the plate and cannot be moved. So you have to make sure it is moved up before adding the plate.
Of course I could get smaller plates, but that means replacing the heads! (I do have one small 'travel' tripod that has a small plate)
But more to the point, why should I? I expected the adaptor to include the tripod foot. The retailer made no mention that the foot wasn't included. They just say "Free Canon Mount Adapter EF-EOS M" so you expect it to be the same one you can buy by itself.
I have taken it up with Canon and the retailer, so will see what happens.
Two of my tripod quick-release plates actually overlap the adaptor (because the M body is so narrow), and as a consequence when you tighten them up they actually end up at a slight angle, and not flush to the body.
The first time I did this I also found that as a consequence of this angle the base of the rear LCD now is tight against the plate and cannot be moved. So you have to make sure it is moved up before adding the plate.
Of course I could get smaller plates, but that means replacing the heads! (I do have one small 'travel' tripod that has a small plate)
But more to the point, why should I? I expected the adaptor to include the tripod foot. The retailer made no mention that the foot wasn't included. They just say "Free Canon Mount Adapter EF-EOS M" so you expect it to be the same one you can buy by itself.
I have taken it up with Canon and the retailer, so will see what happens.
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Photorex said:
Sorry if I confused earlier, but I have updated the post.
In the UK the tripod foot is NOT included. I think this is the same across the EU.
My unboxing video shows that the adaptor is boxed identically to yours with the note that the mount is not included
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If everyone claims this with Canon, maybe they will react positive and send the mount to the customers.Photorex said:
Frank, can you check if there's an inside thread at your adapter, so add-on the mount would be easy.
BTW my dealer (Germany) confirmed, that his batch of M5 came w/o the mount, and he and his customers are not happy with this situation. More, Canon didn't communicated this to him in advance
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Amazon said they cannot supply the tripod mount by itself, so I can return the whole kit for a refund if I wish.
As it stands, there is no way to buy the M5 in the EU without the adaptor (unless you get a grey import). So returning it for a refund achieves nothing unless I chose a different camera.
Will wait and see what Canon say.
As it stands, there is no way to buy the M5 in the EU without the adaptor (unless you get a grey import). So returning it for a refund achieves nothing unless I chose a different camera.
Will wait and see what Canon say.
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@lw:
thanks for your clarification.
This is really a shame for Canon. As you wrote the EF-EOS M mount with its dimensions doesn't allow to use a "normal" plate on the cam. So you have to use the tripod mount on the adapter as long as you don't bring in one of the big whites with their on tripod mount.
@troy19:
Yes, there is a thread in the adapter. This can't be the reason for not delivering the tripod mount.
The automatic reply from Canon Europe asked me to wait up to two days for an answer. Yesterday four days went by without an answer and I renewed my complaint with them. Hopefully they will react some time. This is also very customer unfriendly behaviour.
regards
Frank
thanks for your clarification.
This is really a shame for Canon. As you wrote the EF-EOS M mount with its dimensions doesn't allow to use a "normal" plate on the cam. So you have to use the tripod mount on the adapter as long as you don't bring in one of the big whites with their on tripod mount.
@troy19:
Yes, there is a thread in the adapter. This can't be the reason for not delivering the tripod mount.
The automatic reply from Canon Europe asked me to wait up to two days for an answer. Yesterday four days went by without an answer and I renewed my complaint with them. Hopefully they will react some time. This is also very customer unfriendly behaviour.
regards
Frank
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AvTvM said:
Burning in hell isn't harsh enough for them!
Seriously though, what were they thinking when the decided not to include the tripod mount?
I had'nt really thought about it for the first couple of days when I got the M5, but yesterday I had need to put it on a tripod and then realised none of my quick-release plates actually fit without overlapping the adaptor and leaving the camera sitting at a slight angle. Then I realised I couldn't move the rear LCD without removing it from the plate and moving it out the way first.
That's when I started to feel a little annoyed they had not included it.
Most retailers make no mention of it not being included. I think the ones that now do have amended their websites probably as a result of customers getting their M5 and asking the retailer where it is. I certainly saw no mentions of this before when I was looking around deciding where to place my order.
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Canon may have omitted the tripod base for several reasons:
*The M line of cameras are so lightweight that the functional advantage of moving the center of gravity an inch or two is suspect.
*That little doohickey costs a lot to manufacture, so better to be sold as an accessory (at a reasonable price).
*They would like you to purchase lens collars for any lenses that you may have (at a reasonable price).
The Yongnuo and many other aftermarket adapters do come with the mount, so there's that...
https://www.amazon.com/YONGNUO-Auto-focus-Smart-Adapter-Camera/dp/B00NAUS9BO
*The M line of cameras are so lightweight that the functional advantage of moving the center of gravity an inch or two is suspect.
*That little doohickey costs a lot to manufacture, so better to be sold as an accessory (at a reasonable price).
*They would like you to purchase lens collars for any lenses that you may have (at a reasonable price).
The Yongnuo and many other aftermarket adapters do come with the mount, so there's that...
https://www.amazon.com/YONGNUO-Auto-focus-Smart-Adapter-Camera/dp/B00NAUS9BO
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Loswr
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lw said:AvTvM said:
Burning in hell isn't harsh enough for them!
Seriously though, what were they thinking when the decided not to include the tripod mount?
Warning: reality check ahead. Read on at your own peril.
Once again, we see how the CR membership isn't even remotely representative of Canon's target market. Canon apparently believes that only a very small fraction of M-series buyers own/use a tripod – and they almost certainly have the market research data to support that belief. Schlepping around a tripod is rather antithetical to the main advantage of a MILC system. I'd bet good money that they're absolutely correct, and I'd add that of that small fraction who do own a tripod, most have one of the cheap, big-box-store variety (pan/tilt head, horizontal leg supports) and have never heard of the quick-release plates that are giving some CR members trouble.
What were they thinking? They were thinking of reducing costs to increase profit. It's called running a business. As for '1€ cost savings a piece', there's hyperbole...then there's stupidity. This isn't a molded bare plastic lens hood, as you can see in the iPhone snap below, it's multiple pieces of precision CNC-machined metal with inset rubber bumpers and multiple assembly steps – in terms of cost, it likely represents a meaningful fraction (15-20%?) of the production cost for the mount adapter.
Then there's the whole 'I bought a set of golf clubs, and the free head covers that came with them didn't have one for my lob wedge' thing (picture that being said in a petulant, whining voice accompanied by a stamping foot). It's free, for cryin' out loud. If you need to use it with an EF/EF-S lens and a tripod, you'd have had to buy the adapter separately anyway, so you're no worse off. But if you're like the vast majority of M buyers who don't and will never own a tripod, but do happen to own an EF-S lens or two (like the 55-250 that came with an xxxD body 2-lens kit), this freebie is a nice little value add.
Personally, I'd be peeved if I bought the kit with the free mount adapter and I'd didn't come with the tripod foot. But unlike many here on CR, I recognize the fact that I'm a highly atypical buyer (not many would be using an M5 on a tripod that costs more than the M5, with that tripod being the less expensive of their two tripods). But for me it's totally moot, since the free foot-less adapter isn't even offered in the US, and I already have the adapter with the foot (obviously, since I just took a picture of it).
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neuroanatomist said:
But its not really free. Its is part of the kit. You buy the kit... Not a camera with a free adaptor on the side. The camera and adaptor are in the same box. The price of the kit reflects the fact it includes the adaptor.
And you cannot buy the M5 by itself or in any combination without the adaptor. A kit including the adaptor is the only EU retail packaging.
It doesn't matter if some retailers have chosen to call it free because it isn't really.
Canon do not claim it is free. They say it is a kit, and the adaptor is part of the kit. (at least they are honest about it not including the mount. Most retailers are not) https://store.canon.co.uk/canon-eos-m5-ef-m-15-45mm-lens-kit/1279C045/
Its like saying the M5 + 15-45mm kit includes a free lens.
But more to the point, there is an instruction manual inside the kit that says
Precautions when using this adapter with a tripod
When shooting with a tripod, do not use the camera’s tripod mount socket while the adapter is attached. Be sure to use the tripod mount included with the adapter.
So what do you think your "Canon's target market' would make of that? Wouldn't that strike immediate panic into the poor dears? "What adapter?" ???, as they search the packaging in vain trying to find where it is.
But your view as to "Canon's target market" must differ from mine and Canon's.
According to Canon the target is enthusiasts.
Canon’s flagship mirrorless camera that offers uncompromising DSLR quality and speed for enthusiasts
In the EU, the currently the M5 is the most expensive Canon ILC you can buy outside of their professional models. It is more expensive than the 80D and every other Canon DSLR or MILC below that.
But these enthusiasts buying this expensive camera have never heard of a quick release plate though. Yeh, right. :
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The tripod socket has many flaws, and I think this is the reason for
1) practically "giving the adapter away" (forcebundling it) with initial sales and
2) omitting the tripod socket.
The flaws are:
1) The contact plane towards the tripod is too small, it will never be turnproof
2) The contact area towards the adapter is also very small, with a longer telephoto one will likely rip it out of the adapter
I think that we will soon see a version II.
1) practically "giving the adapter away" (forcebundling it) with initial sales and
2) omitting the tripod socket.
The flaws are:
1) The contact plane towards the tripod is too small, it will never be turnproof
2) The contact area towards the adapter is also very small, with a longer telephoto one will likely rip it out of the adapter
I think that we will soon see a version II.
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Loswr
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lw said:
Oh, ok. I guess multiple retailers are lying.
lw said:
As for "enthusiasts" the 7D Mark II and the 6D are targeted at that same market, and cost more than the M5. So it would seem that your view differs significantly from Canon's view.
Also, I think you vastly overestimate the number of 'enthusiasts' who use a tripod, and moreso those who would be using a tripod with a camera intended for more portability.
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