Important Update Information for Firmware Update Version 2.0.3
Thank you for using Canon products.
We have learned that some users of the Canon EOS 5D Mark II digital SLR camera are experiencing issues with Firmware Update Version 2.0.3.
We are working on a new firmware update to address these phenomena, which will be available soon. If you have not registered your EOS 5D Mark II, please register so we will be able to notify you via e-mail when future firmware updates become available for download.
Canon always strives to provide the highest quality products to our customers. We sincerely apologize for any inconvenience these phenomena may have caused. We appreciate your kind patronage and support.
Official Link: http://www.usa.canon.com/consumer/controller?act=MultiMiscPageAct&key=EOS_5DMKII_Firmware&fcategoryid=139
Some of the complaints
“No audio in C modes unless I set my audio levels in one of the “creative” modes (M, Av, Tv, ) first and then go into my C mode of choice. Kinda defeats the purpose of having a C mode if I have to go to another mode first…”
“I have found the same thing. It only seems to work if you move from one of the other creative modes to a Custom mode. If you turn the camera OFF, then go to a Custom mode, turn the camera back ON, and then try to record Manual audio, you will get signal levels on your meters, but no audio is recorded.”
From 5D Mark II Team: http://5dmark2.wordpress.com/
Thanks Jay
cr
71 Comments
I would say the firmware is broken! I had no problems with my camera till now. It is now a very nice paperweight, and is going on vacation to Canon in Virginia. After talking to their tech department, they said they have heard of this happening. They said the only fix is for them to completely dump the internal ROM memory and reinstall FW 1.2.4. So its 2 weeks without my 5D2. Back to my trusty 40D!!!
Canon has already stated that there will be no 720P because the hardware in the 5D MK II doesn’t support it. The hardware in the 7D and 1D MK IV does support it.
In case you haven’t read it, Canon says 720P is not supported by the hardware in the 5D MK II. It will not happen — ever.
It is no problem at all, mine takes great photos, and video as well. The issue is easy to work around, just do not turn on the camera in the c1, c2, or c3 mode, start in another creative mode, set the volume, and switch to the c1 mode.
Better yet, don’t use manual audio, it works fine in automatic.
Scott Milner Says: So its 2 weeks without my 5D2. Back to my trusty 40D!!!
Nonsense, there are some problems but none are a reason to put the camera aside…