You don't know that the number of potential camera buyers who are unhappy with these cameras is vanishingly small. In fact all signs point to the fact that the majority of camera buyers are "unhappy" with them. Canon has less than a 50% market share. That means that the majority of camera buyers are "unhappy" with them.
Wow. Neuro's reply is all the answer this needs.
Sales are on a consistent decline and even Canon predicts that trend will not reverse. So, if you ignore that and only look at marketshare you can call the performance "good". I guess if they want to be the premiere manufacturer of buggy whips in an automobile world that option is open to them.
The market overall is contracting. Is it your contention that this would not be the case if Canon made cameras with specifications you think would be better than they currently are? You *seem* to have taken something very small and specific (the omission of a niche feature) and extrapolated it to the state of the entire photographic market.
I didn't say anything about features I want. They are missing features that are being offered by their competitors and Canon seems to be falling further and further behind and are baking in even more and more bizarre artificial limitations into the cameras. Like removing relevant features that they previously offered for no reason.
What doesn't seem to have occurred to you is that maybe they've realised that these features are irrelevant to so many people that they can omit them henceforth without it impacting their sales? We don't know their reasoning, but why is your hypothesis better than this one? I doubt it's 'for no reason' either way. After all, if these features *are* as vital as you seem to be implying, their competitors should surely be taking market share away from them?