Some users have reported that firmware version 1.3.0 for the Canon EOS R52 may cause the camera to freeze when using the touch-and-drag autofocus feature.
On Chinese social media, a small number of R52 users have reported that after updating to firmware 1.3.0, enabling the “Touch & Drag AF” function (sorry, I’m not sure of the exact English menu name — it is the first option on the second page of the green menu tab) can cause the camera to freeze completely, requiring the battery to be removed and reinserted in order to recover.
Some users reported that the issue can be reproduced consistently when using the EVF while dragging on the touchscreen to move the focus point. Others said the camera may freeze even without dragging. However, all of them reported that disabling the Touch & Drag AF feature resolves the issue.
Some users have already reported this problem to Canon China, but at the moment Canon China has not officially acknowledged or reproduced the issue, and they are still waiting for additional user reports.
(Translated by ChatGPT)
On Chinese social media, a small number of R52 users have reported that after updating to firmware 1.3.0, enabling the “Touch & Drag AF” function (sorry, I’m not sure of the exact English menu name — it is the first option on the second page of the green menu tab) can cause the camera to freeze completely, requiring the battery to be removed and reinserted in order to recover.
Some users reported that the issue can be reproduced consistently when using the EVF while dragging on the touchscreen to move the focus point. Others said the camera may freeze even without dragging. However, all of them reported that disabling the Touch & Drag AF feature resolves the issue.
Some users have already reported this problem to Canon China, but at the moment Canon China has not officially acknowledged or reproduced the issue, and they are still waiting for additional user reports.
(Translated by ChatGPT)
