Canon, STOP shipping defective products!!!

[h4ldol]

Again, it is a real issue. It's your personal choice how to look at it and act. It's like everything in life, not just a camera. Using sarcastic language or laughing at other people who think differently is really not necessary. Be an educated grown-up please.

Geez, aren't you the one who stated that you tested the 'issue' on your two 5D3s and found 'Neither of them showed any “noticeable” effect.'? How is that a "real issue" exactly? And deriding your self righteous return of two 5D3s for an issue that has not had any "noticeable effect" is exactly appropriate, because you contribute to a problem that everyone suffers from as a result. And it a laughable behavior since you apparently did this out of some sort of misguided loyal consumer indignation.

 

[briansquibb]

Actually, no need for any videos to proof that there is a serious issue. The fact that Canon reacted by holding all stock, issuing the first statement, then the second where they list affected bodies, then offering a FIX,.. I am tired already,.... still all this is not enough for some who still invade those threads with their stupid statement, which they think is funny; "I don't take photos with the cap on" they just drive me nuts!!!

That is almost as funny as those that keep repeating that this is a serious issue. Best practice would suggest keeping the LCD off when shooting at night - most use liveview for setting up and focussing via a tripod in which case the settings are on the back screen and therefore there would not be an issue.

 

[Positron]

I really don't want to get involved with this thread, but after reading through the entire thing there's something I simply fail to understand and I wish someone would enlighten me. The camera only uses metering data to select exposure parameters when it's not in manual mode. If it's not in manual mode you're relying on it to determine the exposure (it's metering). If you're relying on it to determine the exposure, why are you checking the top screen at all?

Let's say you do check the top screen and it's metering 4s at f/4 (as per the excellent post a page or so ago), and you think "well that's not right, in this darkness the exposure definitely needs 5s if it's at f/4, so I'm going to dial in +1/3 exposure compensation", then why aren't you shooting in manual in the first place?

I'm not trying to be cynical at all here, I'm seriously confused. Please enlighten me.

 

[bkorcel]

Just to put this all into perspective, I have one with a serial "1" and have not experienced ANY issues with the camera at all, even with firmware 1.0.7. I upgraded the firmware anyway maybe to prevent something from happening during a critical shoot.

I have not specifically checked for the light leak issue but I have shot in both bright sun, shade, combinations. I've taken low light shots, shots of star clusters, and shots by candle light. The reality is that I dont see the issue, or any of the reported issues, on my 5DIII.

So for those having issues, you should return your camera if you are not happy. For those thinking about buying one, you should just do it and buy from a reputable dealer with a good return policy so you can evaluate it yourself. I dont see the camera as "defective", not yet anyway and while all of this bickering is going on, I will be out there taking better pictures than those with a lesser model.

 

[Chuck Alaimo]

I ran an extensive test just now. I have concluded that this is a major issue as you can see:

First shot, LCD light OFF. Exposure time 5sec @ f4, 800 ISO:

Second shot, LCD light ON. The camera incorrectly metered the scene, underexposing dramatically with a metered value of only 4sec @ f4, 800 ISO:

Too Funny!

I nearly pissed my self laughing! I can gurantee that a lot of people will lean in to the screen and REALLY look ;D ;D ;D ;D ;D

 

[Chuck Alaimo]

I shot an email to Canon, India and below is the response i got. I think it's fair.

*********
As far as we know, this phenomenon does not affect the 5D Mark III in real world shooting conditions. This is a theoretical issue that was present in the 5D Mark II as well, it is just that no photographer shoots under such artich as shooting with a lens cap on, or shooting in total darkness with a long exposure. And with exposures longer than a minute, the 2 seconds of LCD illumination would not effect the exposure to any degree.

We feel that this has been highlighted with strong intent to undermine what is a strong product.

However, to calm the fears of persons who have purchased the 5D Mark III we are offering this service free of charge, and all models shipped after this problem was noticed do not have this problem.

**********

I shoot with the lens cap on all the time!...LOL

This is really such a small issue. 2 years from now if your selling your mkiii the 'lightleak' non-issue will be totally forgotten and replaced with 2 years worth of thousands of photographers creating stunning images. Light leak?...don't remember that at all. what will lower the value is shutter actuations, has it been serviced, general wear and tear, how did those scratches get there, is there noticable dust on the sensor at f16-20+, , did you leave it in the car on a 100 degree sunny day....light leak, reallly, who cares....well, other than those who specialize in "shooting with a lens cap on, or shooting in total darkness with a long exposure. And with exposures longer than a minute, the 2 seconds of LCD illumination would not effect the exposure to any degree. "

 

[prestonpalmer]

I think we need to have a complainer forum. These threads are getting ridiculous. too many people who have never used a camera causing a big stink for everyone else.

 

[ramon123]

Apparently Canon have stopped manufacturing the defective products for a while now. They told me on the phone that units in the store now would be the new fixed model.

 

[briansquibb]

Apparently Canon have stopped manufacturing the defective products for a while now. They told me on the phone that units in the store now would be the new fixed model.

I wonder if the phone was a defective iPhone 8)

 

[tron]

Apparently Canon have stopped manufacturing the defective products for a while now. They told me on the phone that units in the store now would be the new fixed model.

I wonder if the phone was a defective iPhone 8)

;D

 

[ramon123]

I got a reply from Canon Austria stating that they are ONLY shipping out the newly fixed batches.