Don Haines said:
Canon, you need a strategy to deal with this crisis! Let me help you with all the things I have learned from the internet....
First and foremost, change your ergonomics. You have too many buttons and dials, these can be replaced by menus.... and make sure that you have to go at least five levels deep into the menus, as that will impress the users with how complex your camera is.
Stop making the cameras easy to hold. You need to make them as small as possible, and mash the buttons in closer so that the user can push several at the same time.
You need more video features, because if there is anything stills shooters want, it is esoteric video functions..... and while we are at it, a magic codec would help.... in fact, just last week I saw crowds of irate stills photographers protesting in front of the local camera store, demanding a 12 bit codec supporting 6K video at 120 frames per second with zebras and finches....
You need a new mount! If you force everyone to get rid of their lenses, then they will be happy because they have all new gear....
Read this forum and make sure your cameras are consistent with all the user demands, particularly the demands which conflict with the other demands....
Almost! You forgot...
People don't want a camera they can just pick up and shoot. That's just too boring. Everyone should need to spend at least a week to reconfigure their camera so that it's usable.
Also, make sure to make configuration a question of compromises: take the buttons you know people need rapidly accessible, reduce it by one, and then let people pick how to reconfigure the others so that they can have everything they need, minus one. This lets the us forum users incessantly brag about how OUR configuration is the best, instead of being so boring as to just give us buttons for everything we need.
And finally, please release a new flagship camera body every 18 months because we want to keep youtube reviewers in business.