EOS 1D X Issue with Orientation Metadata?

[mackguyver]

I am having an odd issue with my 1D X - RAW photos shot vertically are rotating in the camera, in Windows Explorer, and Google's previews, but NOT in DxO 9 or Adobe PhotoShop CC. In camera JPEGs rotate normally in DxO and PS, but not CR2 files. It's not a big deal, but it is mildly annoying given that the last 10+ cameras I've owned all seem to tag the metadata correctly so that all applications automatically rotate portrait orientation tagged files.

Has anyone else had this issue? Did it start in the new firmware perhaps?

 

[Loswr]

Hmmm. My portrait-orientation RAW files are displayed properly in Apple Aperture and Preview, and in DxO v9 for Mac, with both v1 and v2 firmware.

 

[mackguyver]

Hmmm. My portrait-orientation RAW files are displayed properly in Apple Aperture and Preview, and in DxO v9 for Mac, with both v1 and v2 firmware.

Maybe it's a Windows thing, then

 

[BL]

I don't use DxO, but everything orients properly on CS6 (standalone) on my PC. Hope you figure it out soon, that problem sounds really annoying!

 

[wopbv4]

I use photoshop CC on Mac and I do NOT have that issue.
Never had problems all the way back to CS5.

No clue what is going on with your setup

 

[ahab1372]

Did you check the Auto Rotation settings in your camera? Page 286 in the 5Diii manual, not sure where it is for the 1DX.
Still foesnt explain why it depends on the software you are using

 

[mackguyver]

Did you check the Auto Rotation settings in your camera? Page 286 in the 5Diii manual, not sure where it is for the 1DX.
Still foesnt explain why it depends on the software you are using

Yes, it's really strange and I have the camera set to the computer-only rotation, but I don't think it matters, because when I change it to computer & camera rotation, the same files rotate correctly. I'm going to try some other stuff tonight (factory reset the camera, try other CF cards, etc.) to see if I can resolve the issue.

 

[mackguyver]

Now it seems to be working fine . It seems that like you'd expect, the files auto-rotate with Camera+PC or PC rotation set, but not when it's off. On the PC, Windows rotates it even if it was set to off, but DxO, PS, etc. don't. I swear it was set to PC only rotate, but given this test, I guess it wasn't. I feel a little crazy either way!