Share R5 delivery experience

tpatana

EOS 5D Mark IV
Nov 1, 2012
1,540
265
Well B&H is saying they expect the next shipment from Canon early September. It really seems like the first batch to retailers was extremely limited because I know there are still people who pre ordered from B&H on the first day and still don't have a camera. I would have expected the second shipment to be sooner but I wonder if the delay was firmware related?
As I already guessed on another thread, they could have air-freighted the first batch and then ship the next one, and even though factory is working 24/7, the shipment logistics would create ~1 month gap on deliveries. That one month gap from launch to next shipment fits my theory quite well.
 

tpatana

EOS 5D Mark IV
Nov 1, 2012
1,540
265
So hopefully they got a whole lot more cameras on the ship lol
I wish I knew more about the factory logistics, so wouldn't have to just guess. But makes me wonder why the initial batch seemed to be fairly small. Were they still ramping up the factory, or do they intentionally keep it low so they can use set amount of production capacity even after the initial sales peak is done. If they started production ~May/June, would mean that the coming shipment is even smaller than the initial sales. If they were struggling to get the production started and air-shipped last minute builds for the release date, then the coming shipment could be considerably bigger.

Lot of complexity there, and the covid doesn't make it easier.
 

BeenThere

EOS R
CR Pro
Sep 4, 2012
1,213
636
Eastern Shore
Well B&H is saying they expect the next shipment from Canon early September. It really seems like the first batch to retailers was extremely limited because I know there are still people who pre ordered from B&H on the first day and still don't have a camera. I would have expected the second shipment to be sooner but I wonder if the delay was firmware related?
It should be easy to get a camera from this next shipment because nobody will be buying a crippled camera. :ROFLMAO:
 

scottkinfw

Wildlife photography is my passion
CR Pro
Well this is exciting! Just got this notice about my RF100-500mm F4.5-7.1 L IS USM order. All I need now is my camera and I'm set to go. I didn't expect this before October:
Order Number:
Date: 07/25/2020
This is RF 100-500
Dear Scott
Your pre-order is expected to ship from our warehouse in approximately 48 - 72 hours.
As a reminder, the estimated ship date is not a guarantee of shipment. All pre-order shipment dates are approximate and subject to change without prior notice. Once the order ships, your payment will be processed and you will receive another e-mail with shipment and tracking information.
If you would like to review your pre-order, sign into Canon Account by clicking the link at the top of our website. Select Orders to review your current and previous order details. If you have any questions about your order, please visit the [[customerServiceDisplayUrl]]Customer Service section of our website or call our Customer Service Department at 1-800-385-2155.
Thank you again for shopping with Canon!
 

tpatana

EOS 5D Mark IV
Nov 1, 2012
1,540
265
I'm still waiting for everything. R5, grip, 28-70, extra battery, EF-adapter. Nothing has shipped yet :( Of course, none of those matter until R5 ships.
 

SteveC

R5
CR Pro
Sep 3, 2019
1,752
1,619
Received my 5 yesterday from Canon US after ordering on 8/18.......my other order (since cancelled) was with B&H on 7/18...
You do seem to be very, very lucky.

Don't bother with lotto tickets, you've used up all your luck for the rest of your life.
 

tpatana

EOS 5D Mark IV
Nov 1, 2012
1,540
265
Well makes sense they prioritize shipments to their own store, and maybe trickle down smaller quantities to other stores. That way Canon can keep the profit margin to themselves.

However, he receiving one gives me hope. That means Canon has received shipment past week or so. Guessing/assuming they ship directly from the distribution center, that means the other stores could have got some quantities these days too, and should be processing them for shipment. Unless, Canon kept the whole shipment to themselves...
 

monkeywizard

I'm New Here
Aug 26, 2020
23
7
I'm still waiting for everything. R5, grip, 28-70, extra battery, EF-adapter. Nothing has shipped yet :( Of course, none of those matter until R5 ships.
I don't know if it's better to be in your position (waiting on it all to arrive) or mine, where I have already received my RF 70-200 2.8, RF 28-70 2.0, EF Lens adapter, Battery, battery grip, memory cards and such.. and am just waiting on my R5 to arrive so I can use it all. I've got all that stuff waiting at my desk, still in boxes.. Every once in a while I'll take out a lens and zoom it or just hold it & pretend i'm using them...
 
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Ramage

EOS R5
CR Pro
Aug 27, 2019
349
556
I don't know if it's better to be in your position (waiting on it all to arrive) or mine, where I have already received my RF 70-200 2.8, RF 28-70 2.0, EF Lens adapter, Battery, battery grip, memory cards and such.. and am just waiting on my R5 to arrive so I can use it all. I've got all that stuff waiting at my desk, still in boxes.. Every once in a while I'll take out a lens and zoom it or just hold it & pretend i'm using them...
2020 is testing you.

I hope your R5 arrives soon
 

tpatana

EOS 5D Mark IV
Nov 1, 2012
1,540
265
I don't know if it's better to be in your position (waiting on it all to arrive) or mine, where I have already received my RF 70-200 2.8, RF 28-70 2.0, EF Lens adapter, Battery, battery grip, memory cards and such.. and am just waiting on my R5 to arrive so I can use it all. I've got all that stuff waiting at my desk, still in boxes.. Every once in a while I'll take out a lens and zoom it or just hold it & pretend i'm using them...
That would be painful for sure, especially as there's no solid data about the r5 shipments.
 
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cornieleous

5D4 + R5
Jul 13, 2020
208
735
Well B&H is saying they expect the next shipment from Canon early September. It really seems like the first batch to retailers was extremely limited because I know there are still people who pre ordered from B&H on the first day and still don't have a camera. I would have expected the second shipment to be sooner but I wonder if the delay was firmware related?
I'm speculating but I think they wouldn't likely delay and hold up already challenging distribution for something that is a simple customer update (firmware).

I spoke with BH on an exchange of my R5 due to some bad sensor pixels today (it is otherwise an amazing camera I am totally happy with). They stated they only get around 200 cameras at a time so far- they did no say how many shipments they get, how often, or if future size will grow, and letters people are posting around here suggest they don't have any of that info.

I have a feeling BH must have several hundred or maybe even up to a couple thousand orders stacked up as they are so well known and this camera was so long awaited. I may just send to Canon for repair as it will be much faster.
 
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tpatana

EOS 5D Mark IV
Nov 1, 2012
1,540
265
So about 10-20 times a day I refresh the status page, every time greeted with the "backordered" text.

Almost fell off the chair on first glance of the refresh page, until I noticed I already forgot I made another order this morning :(

1598469145230.png
 
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