Thought I would share contents of an email I just rec'd from B&H this morning, explaining that current bank supporting PayBoo card will change in Jan 2022. Here's the content of B&H's email.
Dear Valued Customer,
In May 2019, B&H introduced our Payboo® loyalty program credit card that offers the unique and unparalleled “Save the Tax” instant benefit on every eligible purchase made with the card. Two and a half years later, we are grateful that the Payboo® program has grown tremendously, benefitting so many of our customers, and continues to offer the most valuable loyalty benefit in our industry.
To ensure B&H’s ability to maintain this great loyalty benefit for our customers for the long-term, we are switching our card-issuing bank partner. While this change will require some action by our customers, the good news is that our unique offer of an instant reward equivalent to the sales tax customers pay will remain unchanged in eligible states.
We will be launching a new and improved Payboo® Card in mid-January 2022. The ‘new’ Payboo® Card will provide the same “Save the Tax” instant benefit you currently receive
plus, based on customer feedback, we are adding the option to choose promotional financing for most transactions (cardholders will be able to choose either the “Save the Tax” benefit or the promotional financing, but not both).
What does this mean for your current Payboo® Card?
- Your current Payboo® Card, issued by Synchrony Bank, will be valid for use with the “Save the Tax” instant benefit until January 17, 2022
- You will receive a notice from Synchrony Bank soon stating that your current Payboo® Card will no longer be usable for new B&H purchases after January 17, 2022. (Please continue to manage your current account and pay off any outstanding balances in accordance with the terms and conditions)
- When we launch our new Payboo® Card in mid-January, we will email you sharing the terms of the new program, including the same “Save the Tax” benefit plus the promotional financing options. This information will also be available on our website, in the B&H NYC SuperStore, and by phone
- While we regret the inconvenience, customers will have to complete a credit application to apply for the new Payboo® Card. Once approved, customers will be able to use the new account right away and continue to enjoy the Payboo® benefits
The Payboo® loyalty program has become a key ingredient of the B&H shopping experience and has earned tremendous acceptance among our customers. We are pleased that with the introduction of the new Payboo® Card, we will continue to offer the same “Save the Tax” benefit into the future, though programs like this are always subject to change.
Again, we regret the inconvenience of having to apply for a new credit card, but we believe the new Payboo® Card will result in greater payment flexibility, ease of account management, and excellent service, while allowing us to continue offering the “Save the Tax” benefit. If you have questions, please email us at
[email protected].
If you also have a B&H Financing Card, you will receive a separate letter advising that your account will remain available for new B&H orders until January 17, 2022, and will no longer be accepted for new purchases thereafter.
And YES, the name will still be Payboo®!
Thank you,
Jeffrey Gerstel,
Chief Marketing Officer
